Privacy Policy
1. Overview & Scope
VINTRU (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we collect, process, and safeguard your personal data when you visit our website (vintruco.com), request technical specifications, purchase hygiene formulations, or contact our sales and engineering departments.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: First name, last name, title, and job role.
- Contact Data: Business email address, telephone numbers, delivery address, and company registered location.
- Commercial Data: Inquiries regarding chemical orders, product specifications, SDS/TDS requests, facility audit details, and transaction history.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
3. How We Use Your Personal Data
We only use your personal data when permitted by applicable law (including UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection and international standards). Most commonly, we use your data to:
- Process commercial orders and deliver industrial chemicals, tools, and equipment.
- Respond to customer service and technical dosing inquiries submitted via our contact forms.
- Send regulatory documentation (Safety Data Sheets, Technical Data Sheets, ISO certifications).
- Administer and protect our website and IT infrastructure.
4. Data Security & Retention
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorized manner. We only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, regulatory, tax, or reporting requirements.
5. Your Legal Rights
Under applicable data protection laws, you have the right to request access to your personal data, request correction of any inaccurate information, request erasure of your data, or object to processing. To exercise any of these rights, please contact our Data Protection Officer.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us: